Updated : May 2018
- When they start interacting with the ICR.ai bot in this website.
- When they click ‘Get Started’, ‘Start’ or other equivalent entry points in the bot platforms such as Facebook Messenger, Telegram Messenger, Twitter, Slack etc. where bots built using ICR.ai technology is available for use.
Changes to Policy
- Since in most cases we don’t hold contact details of our users to inform about the changes to this policy, users are requested to check for updates on this website icr.ai regularly for any changes.
Arbitration and Governing Law
1 Except for users residing where prohibited by applicable law:
- The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or the Service shall be BINDING ARBITRATION administered by the Indian Council of Arbitration. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against the Company in a court of small cases, CHENNAI. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding.
- By using the Service in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.
- Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for court of small cases actions) may be commenced only in the courts of Tamilnadu, India. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.
- This Agreement, and any dispute between you and the Company, shall be governed by the laws of the state of Tamilnadu,India without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the The Indian Arbitration & Conciliation laws.
- 2 For users residing where this arbitration agreement is prohibited by law, the laws of India, will apply to any disputes arising out of or relating to this Agreement or the Services. All claims arising out of or relating to this Agreement or the Services will be litigated exclusively in the courts of Tamilnadu, India, and you and we consent to personal jurisdiction in those courts.
- 3 Indemnity by You. You agree to indemnify and hold the Company, its subsidiaries, and affiliates, and its and their officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of or failure to comply with this Agreement (including any breach of your representations and warranties contained herein), any postings or Content you post in the Service, and the violation of any law or regulation by you. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in connection therewith.